Manila, Philippines (June 8, 2010) — High-value business process outsourcing (BPO) service provider StarTek recently launched StarTek Employee Perks, an innovative set of incentives presented with partners offering entertainment, dining, and health and fitness products and services. The program was developed to reward agents and other employees for superior performance.
StarTek Employee Perks provides discounts and freebies to the company’s employees. The program is meant to encourage maintaining and continually improving productivity ratings, show appreciation for top performers, and attract new hires. The perks are part of a company initiative to engage and reward employees both in and out of the office.
Other components of the program include interest clubs, corporate social responsibility and teambuilding activities, and family-oriented fairs.
“We believe that our best recruiters are our employees,” explained Joyce Peñalosa, StarTek human resources (HR) director. “We develop programs such as StarTek Employee Perks to recognize the value of our employees as front liners in a service-oriented industry. But while it’s a way to show our appreciation for a job well done, it’s also a way to recruit new hires.
“Satisfied employees spread the word about the culture here at StarTek, increasing our potential to attract new hires,” Peñalosa said. The success of such in-house recruitment and retention programs is evident in the fast ramp up of StarTek’s second hub, which opened in April in the Ortigas commercial center. The facility currently has approximately 700 employees. The company employs more than 2,000 agents in the Makati and Ortigas facilities combined.
StarTek employees can avail of exclusive StarTek Employee Perks promos, discounts, and freebies at participating establishments by presenting their StarTek identification cards.
About StarTek
StarTek, Inc. (NYSE: SRT) is a high quality business process outsourcing (BPO) company dedicated to service. For over 20 years, the company has been committed to serving the needs of its clients and their customers. StarTek helps its clients manage the customer experience across the customer life cycle, resulting in improved customer retention, increased revenue, and greater cost efficiencies. Its comprehensive suite of solutions includes sales, order management and provisioning, customer care, technical support, receivables management, and retention programs. The company also offers clients a variety of multi-channel customer interaction capabilities including voice, chat, email, IVR and back-office support. Headquartered in Denver, Colorado, StarTek has 19 delivery centers including onshore locations in North America, near shore in Costa Rica, offshore in the Philippines and virtually through its StarTek@Home workforce. For more information, visit www.StarTek.com or call +1 303 262 4500.
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