Technology, Communication, and Skills: Developing the Future of Remote Work

By: Nina Tambal, Senior Editorial Associate

Pre-pandemic, telecommuting was a work arrangement that was practiced by a few entities. However, for it to be incorporated to the norm of working as a whole was a far-fetched idea. Fast forward to COVID-19 affecting the entire world, with community quarantines and protective measures in place, there is one thing that has indicated its importance and will continue thriving in the new normal: remote work. Through advancement in technology, communication, and skills, the future of remote work is upon us and it is here to stay.

Evolving alongside technology

Time and time again, technology has claimed its victory in the last decade and in the years to come. We are all taking a cue from tech, as it is essential now more than ever. Most companies are taking a leap from on-site to remote work. Because processes still have to be done effectively and efficiently despite the lack of a physical office space. On top of that, there is a need for steady and reliable broadband internet access as well as necessary equipment, software, and cybersecurity measures.

But does this mean that we will all be fully transitioning to telecommuting post-pandemic? Probably not. At least not right away. The new normal gives us the option to provide remote work to those who need it and can sustain productivity with it. There is still a lot more that needs to be improved if organizations want to completely transition. Under less tumultuous circumstances, a successful transition from on-site to remote work takes approximately six to 12 weeks, according to remote work strategist Laurel Farrer.

Cultivating authentic communication

The reason why communication plays a vital role in the future of telecommuting is because of the virtual communities and online collaborations that it builds. Although there is little to no face-to-face interaction when working from home or remotely, the fact remains that authentic communication is needed to produce successful results. Through communication apps, this is made possible.

Checking in on colleagues more often than one would usually do at the office suddenly becomes a part of your routine. Video conferencing also becomes a way for associates to genuinely connect with each other, whether it’s for a short time during work or for a few hours after. Not only does this promote collaborative teams, it encourages transparency.

Strengthening personal and professional skills

The World Economic Forum states that going digital means more than just using technology. And we could not agree more. While technology is fundamental to digital transformation, we must also remember the people using it. Transitioning from on-site to remote work may require reskilling. New behaviors and a set of basic skills has to be developed in order to grasp what telecommuting entails.

Beyond developing additional professional skills, employees also have the ability to strengthen their personal skills with remote work. It allows them to pursue their passions as they make a living. There are online classes or webinars that they can easily attend. There is an opportunity to discover new hobbies or start new projects while staying connected to the happenings at work. The flexibility of telecommuting enables people to upgrade their personal capabilities and master their professional craft.

Kate Lister, president of Global Workplace Analytics, estimates that by 2025, some 70 percent of the workforce will work remotely at least five days a month. This especially applies to knowledge-based work as it does not require one’s physical presence as much. At TeamAsia, the value of remote work is seen and heard. We have dealt with the woes and wins that come with transitioning from on-site to remote work amidst the pandemic. Because at the end of the day, adapting to tech and making it count is what will help you and your business succeed.

Want to share your experiences on working remotely? Have any thoughts on the future of telecommuting? Talk to us at info@teamasia.com.